Terms and Conditions

Terms and Conditions

Terms and Conditions

Full payment as specified in the invoice shall be made by the Client within thirty (30) calendar days upon the receipt of the invoice. In the event of a dispute, the undisputed portion of the invoice amount must be paid within the payment term.


For the disputed portion, The Client must raise the dispute in writing within five (5) business days of receiving the invoice, and both parties shall engage in negotiations for a period of thirty (30) work days from The Client's receipt of the invoice (both parties need to cooperate in the negotiations; if consensus cannot be reached within the thirty (30) calendar days, a new billing confirmation date and payment date shall be determined through written confirmation). If The Client fails to raise any disputes related to the invoice beyond the mentioned period, it will be considered as confirmation of the invoice.


If The Client fails to make the payment within thirty (30) calendar days after the invoice confirmation. From the due date, the company has the right to charge the Client an overdue fee of 0.05% per calendar day on the amount of the overdue invoice. The overdue fee will be directly added to the following month's bill.


Starting from the 16th day after the overdue fee takes effect, the Company has the right to suspend part or all services after notifying the Client in writing. The Company is not liable for any delays or losses resulting from this suspension.

Starting thirty (30) days after the effective date of the late fee, the Company has the right to retain any of the Client's goods. This retention is considered as the Client's authorization and agreement for the Company to handle the retained goods in any manner. Furthermore, the Company has the priority to deduct the Client's outstanding fees from the proceeds of the sale of the retained goods. Any legal fees, litigation costs, etc., incurred due to the Client's delay in payment will be borne by the Client.